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We’re integrating the FullStory SDK in iOS App based out of SwiftUI and we’re facing some content unmasking in the following components.AlertMenuWhen we try to capture the alert message and title and the CTAs as part of capturing replay session it’s not actually getting unmasked.Similar issue we’re facing along the Context Menu popover menus list that’s also not getting unmasked.Did any of our community member who faced similar kind of issue or the tech support team has solution towards this and it’s highly appreciated and we’re happy to collaborate.
Is there a way to create a segment and view data for the average time a user spends completing a specific flow or event online? For example, we are trying to drill down to the amount of time a student spends trying to submit for leave of absence online. The reason being is the session avg time includes other events unrelated to leave of absence and we need to define the right OKR to prove the redesigned UI for this event decreases the amount of time the student takes to submit.
We recently consolidated our login experience from two pages into one. We created a segment as we wanted to gather metrics on those who were going to the old experience and then onto the new experience*. We were able to set up an alert on this segment and send it into a slack channel. This was super helpful in helping us monitor the new user experience and was also so valuable in alerting us to the clients who were facing challenges logging in! *we couldn’t retire our old login experience until all clients were migrated to the new
Hei everyone,We currently have a react frontend which sends tracking data to FullStory.However, the implementation was done by some agency and we are not very satisfied with the status quo and we would like to improve on it a bit by creating an REST API service which could receive userData from the frontend and enrich sessions created in the fullstory with some more properties, such as userRole and so on. My question is, is there any possibility to update a session captured by the frontend via the Server API by matching some how the session id and then, enrich the session object with some more data?if yes, which endpoint should I use and what unique identifier needs to be used as well? The reason why we want a server-side service is because we have another tracking system in place and we would like to build a module in-between them so that we abstract most of the business logic.
Every time I start a search, the date filter is already set to “Past 30 days”. I would like it to instead default to “All time”.How can I change the default?
I have an Android app built using Ionic/Capacitor/ReactJS. When I add the FullStory Android SDK and enable the plugin in my file like this: apply plugin: 'fullstory'fullstory {org "[REDACTED]enabledVariants "debug"logLevel "debug"logcatLevel "debug"} I am faced with an error on build: > Task :app:fullstoryDebugApplying FullStory to variant 'debug'...FullStory: Detected framework OkHttpFullStory: Detected framework Http(s)URLConnectionFullStory: Detected framework AndroidX FragmentsFullStory: Detected framework Capacitor> Task :app:fullstoryDebug FAILEDExecution failed for task ':app:fullstoryDebug'.> Chunk [ margin–left: 10px] is not a valid entry I have a third-party SDK in the app that I feel like might be causing the problem, I’m just not sure how to debug and find what is causing the CSS-looking “chunk” to be read by Fullstory and what makes it “invalid”
Hey Community!This Thursday at 3:00 PM EDT, we’ve got another round of Ready, Set, FullStory where you can ask an expert all your beginner questions live!This upcoming session is hosted by @Hannah, a member of Standard Customer Success team here at FullStory! 💥 Hannah has hosted a number of Ready, Set, FullStory sessions and always does a fabulous job at helping beginner users! We’re excited to have her back to host again!🚀 You won’t want to miss out on this session with @Hannah! Be sure to register here!We’ll be starting this session off by answering these 3 commonly asked questions from new users:Q: What’s the difference between searching for pages versus URLs? What are the different URL parts?Q: Does heatmaps show the clicks for every user on the page?Q: How can we measure time people spent on a page that's important to me?❓Know what you’d like to ask our host? Reply to this post with your questions and we’ll be sure to tackle those right after the above! See you this Thursday!
One of the Product manager raised the concern saying that, when looking for particular session of customer facing any error, it’s not exactly shown on the time as mentioned by customer. How can we know which time zone our account is set-up? i didn’t validate this yet, or may be customer has given the wrong timings, before checking with customer just wanted to make sure that our account is set on exact time zone or not.
Hi,I’m trying to integrate Android SDK for Fullstory for my apps. Using latest plugin version which is 1.43.1.Attaching screenshots from my integration in app gradle files.App level build.gradleApp/module level build.gradleGetting the following error while building the project:I have added the implementation as suggested://Fullstoryimplementation 'com.fullstory:instrumentation-full:1.43.1@aar'I do not need this full library so when I remove my build error is gone. But, when I launch the app I’m seeing following error logs from logcat. Please let me know if anything is missing from the integration process.
Hi All, I am very new to this fullstory and we’ve requirement to integrate fullstory with our GA4 so that can get session recording urls in GA4, which will help us then filter out the traffic based on traffic medium to review the sessions and then make decisions for our website.I’ve already integrated GA4 within fullstory for weeks now, however I don’t see any data flowing in GA4. Could anyone please help? Am I missing something?
Hello,any plans for supporting the React Native New Architecture? Thanks,Massimo
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