About the Community

Learn how to use the community

  • 4 Topics
  • 36 Replies

4 Topics

megan
FullStorian
meganFullStorian
published in About the Community

How to use the community

Hello, and welcome to the FullStory community! We’re so glad that you’re here. This guide provides an overview of the community and tips for making the most of it.Login to the communityTo get started, click Login and then Login with FullStory. Log in to FullStory just as you usually would, then set up a unique username. Your username is what appears in the community whenever you post or comment. For reference, mine is “megan.” Introduce yourselfSay “hi” in our introductions thread. Tell us about you and your areas of expertise, and browse the thread to learn more about other community members. After you introduce yourself, explore the rest of the community to start conversations, answer questions, and make new connections.Find specific resourcesThe search bar helps you find posts in the community, Knowledge Base articles, training videos, and interactive courses. Start here if you’re looking for something specific. Ask and answer FullStory questionsNeed help with FullStory, or want to

1380
megan
FullStorian
1 year ago
megan
FullStorian
meganFullStorian
posted in About the Community

Introduce yourself

Let’s get to know each other! We’re so excited to have you here and to build this community together. To get things started, introduce yourself in this thread. Please include your name, where you’re from, your role/area of expertise, and what you love most about Digital Experience Intelligence (DXI). 

36
lindsay
FullStorian
4 months ago
megan
FullStorian
meganFullStorian
published in About the Community

Should I contact FullStory Support, or ask the Community?

If you’re new here, it’s helpful to know the kinds of questions that are a good fit for the Community and which are a better fit for our fabulous Support team. Here are a few pointers: Contact Support for:In-depth technical troubleshooting Bugs or performance issues   Redaction or deletion requestsUse the Community for:How-to questions Asking for advice or best practices Sharing knowledge, examples, and expertise If you aren’t sure how to route your question, don’t worry! Start here in the Community, and we’ll make sure you end up in the right place 💙

110
megan
FullStorian
1 month ago
megan
FullStorian
meganFullStorian
published in About the Community

Community Guidelines

​​​​​​This community was built to help FullStory users like you ask questions, share ideas and strategies, and connect with peers. Help us make it the best it can be by following the Community Guidelines below. If you have questions about these guidelines, please reach out to community@fullstory.com.1. Community GuidelinesRespect one another.Our community thrives when we are kind and caring. Obscene, vulgar, threatening, homophobic, harmful, name-calling, discriminatory, or otherwise offensive language of any kind will not be tolerated here. We also will not tolerate speech or language that is inflammatory or that aims to harass others based on their gender, gender identity and/or expression; age; race or perceived race, ethnic or cultural origin; mental or physical abilities; technical ability; language; level of experience; political beliefs; etc.Examples of language or behavior that helps our community thrive includes: Referring to people by their pronouns and using gender-neutral p

310
megan
FullStorian
1 year ago

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