Only capture new users?

  • 1 November 2023
  • 1 reply


I am trying to set up FS to capture only freshly signed-up users.

Our website and product is set under the same domain, there is no subdomain.

The user lands on a /sign-up page, then passes and onboarding where each step is another subpage and finally lands on the product at the /home subpage but signed-up.

The problem is that we have 10million users per week but I only want to study the ones signing up fresh.

I thought of putting FS only at the subpages I am interested in but still the /home page is seen by both fresh users and existing ones which are millions. Is there a way to capture only the users that have previously passed by the sign-up process and exclude all the rest?

1 reply

Userlevel 5

Hey @aggelos30! Thanks so much for reaching out! 😊

If you’re looking to only capture data from newly signed-up users, I would recommend using FS.identify to create a segment with “Signed-up status” criteria. 

If you want to find users who were new as of a certain date, you could add an "initial sign up date" user property and use that as a user filter.

Please let me know if you have any other questions!