FullStory for Mobile Apps

Help with FullStory for Mobile apps

  • 13 Topics
  • 33 Replies

13 Topics

M
MarcVit-SuperbNew Contributor
asked in FullStory for Mobile Apps

Support for Xcode 15 and iOS 17

Hey guys, Is the SDK supposed to work on Xcode 15 and iOS 17? I’m getting the following error messages when trying to build my project after I upgraded Xcode: FullStory: [2023-09-19 19:09:52:932] FullStoryCommandLine(23765:203821) Unable to locate the CoreSimulator directory. If you've recently installed or upgraded Xcode, make sure you've launched an app in the simulator at least once. FullStory: [2023-09-19 19:09:52:932] FullStoryCommandLine(23765:203821) Failed to extract CUIAssets using simulator.Best regards,

7
M
4 days ago
U
UmarNew Contributor
asked in FullStory for Mobile Apps

Android gradle sync failing

I’m unable to sync gradle version for FullStory.Getting below error. A problem occurred configuring root project 'GiftYa'.> Could not resolve all files for configuration ':classpath'.   > Could not find com.fullstory:gradle-plugin-local:1.41.0.     Searched in the following locations:       - https://dl.google.com/dl/android/maven2/com/fullstory/gradle-plugin-local/1.41.0/gradle-plugin-local-1.41.0.pom       - https://repo.maven.apache.org/maven2/com/fullstory/gradle-plugin-local/1.41.0/gradle-plugin-local-1.41.0.pom     Required by:         project :Possible solution: - Declare repository providing the artifact, see the documentation at https://docs.gradle.org/current/userguide/declaring_repositories.html  

1
megan
FullStorian
11 days ago
M
mnecchi-rvuNew Contributor
asked in FullStory for Mobile Apps

RN New Architecture

Hello,any plans for supporting the React Native New Architecture? Thanks,Massimo

1
lindsay
FullStorian
13 days ago
A
AceNorthNew Contributor
asked in FullStory for Mobile Apps

Icons/svgs not showing up in replays

We have a React Native app that uses svg icons, and the icons themselves will not show up in our session replays. I don’t see any reason that they should be excluded from the replays, and I have “Capture local resources” turned on (though it doesn’t seem like that covers this case), is there an additional step I need to take?

1
lindsay
FullStorian
1 month ago
R
r.alvesNew Contributor
asked in FullStory for Mobile Apps

Asset Uploading on iOS

Hello!I’m trying to integrate FullStory into an iOS app and will be using CocoaPods.I’ve followed the steps provided in Adding FullStory as a CocoaPods Pod and have added a new Script to the “Build Phases” to run the “FullStory Asset Uploader”.Is there a documentation page that is specific to the mobile context and that explains what this Script does in the context of an iOS App?From reading “Asset Uploading for WebViews” in Additional Topics, Asset Uploading for Web, and analyzing what the script logs into the build console, I assume that it uploads the assets from the project into FullStory servers, so that they can be used in Session replay. Is this correct?If it indeed uploads the assets to FullStory servers, do we need to run this script when running a debug build or is it enough to run the script when preparing a build for production release?The upload process seems to take some time. Is there anything we can do to speed it up?Thanks in advance!

3
lindsay
FullStorian
1 month ago
M
mentat-analyticsDX Enthusiast
asked in FullStory for Mobile Apps

Does FullStory support custom event tracking on native mobile apps?

Hi there,I’m searching through the docs to see if there’s an iOS/Android equivalent to the `FS.event` function that is provided on web via JavaScript, but can’t find anything. But there’s also nothing that states that custom event tracking is not possible on mobile. This article states that there are equivalents for `FS.identify` and `FS.setUserVars` but there’s no mention of the `FS.event` method, which adds to the confusion. If this is not possible on mobile, I’d love some input from the FS team on whether native mobile support for custom events is on the product roadmap and when it can be expected. Thanks!

3
lindsay
FullStorian
1 month ago
J
jduds27New Contributor
asked in FullStory for Mobile Apps

Is Fullstory compatible with an Ionic Capacitor app?

I have an Ionic 7 Capacitor 5 react app, currently using Firebase Analytics. I was not able to find anything about Ionic in documentation or community topics. Has anyone been able to implement FS in an Ionic app?

6
megan
FullStorian
1 month ago
Z
ZeeshanNew Contributor
asked in FullStory for Mobile Apps

How to unmask whole iOS app

Hey folks,I am looking for an API which can make the whole app unmasked. What I currently see is a view or a view controller (screen) can be unmasked.Also, I saw below in the documentation that SDK do not support unmasking of UIWindow. Could someone please guide me on how to unmask the app overall. The documentation is not really helpful.Thank you 

1
lindsay
FullStorian
8 months ago
E
ebereNew Contributor
asked in FullStory for Mobile Apps

React Native app doesnt build when importing fullstory native module on android

Fullstory doesn’t build on android it fails with the below error: ``` TypeError: null is not an object (evaluating 'FullStory.LogLevel = LogLevel') ERROR  Invariant Violation: "main" has not been registered. This can happen if:* Metro (the local dev server) is run from the wrong folder. Check if Metro is running, stop it and restart it in the current project.* A module failed to load due to an error and `AppRegistry.registerComponent` wasn't called.```has anyone experienced this? If so how did you solve it. Also I see this  If you want to use the Metro Server for local development, we recommend disabling FullStory for these builds. How do i disable the plugin in metro?I tried this as a hack but not sure its the best way to handle this because android users are always anonymous. I created 2 files :--- index.ts```import FullStory from '@fullstory/react-native';export function fullStoryIndentify(user) { FullStory.indentify(user.oid, {displayName: user.name, email: user.email})}``` --- i

3
lindsay
FullStorian
8 months ago
I
Isuru SathyajithNew Contributor
asked in FullStory for Mobile Apps

Maintaining Separate Environments on FullStory Dashboard for dev & production

Combining internal/test data with our production data is not recommended and will cause our data to be skewed unless we manually filter it each time. So, does the FullStory React-Native SDK offers a way to either record those sessions separately or to ignore the internal test sessions when it’s not the production app?

1
megan
FullStorian
8 months ago
B
billnbellNew Contributor
asked in FullStory for Mobile Apps

React Native support?

When will you support non-Expo React Native 0.70 with Metro?

1
lindsay
FullStorian
8 months ago
megan
FullStorian
meganFullStorian
published in FullStory for Mobile Apps

Ask Me Anything! Q&A with FullStory Mobile Experts

Wondering how to optimize your mobile UX, struggling to understand Private by Default, or wasting time trying to understand app crashes or quantify performance issues? The mobile experts are here to help!We’re hosting an Ask Me Anything from November 28th - December 2nd. Our Fullstory experts will be on hand all week, ready and eager to answer your burning mobile questions.  How does it work? It’s simple! Post your question(s) in the comments below, and we’ll answer them for you ASAP! All questions are fair game. Ask us for product help, tips and tricks, best practices, and more–we’re up for the challenge 💪 Get to know our expertsSay hello to two members of our amazing Professional Services team, Visa and Linda!   Visa Gopalakrishnan As a Senior Solutions Architect at FullStory, Visa helps customers find value from FullStory after they finish onboarding. We asked Visa… What’s your favorite FullStory feature? “I love conversions. Conversions help with analyzing signal

3655
lindsay
FullStorian
8 months ago
megan
FullStorian
meganFullStorian
published in FullStory for Mobile Apps

Top 5 Tips for E-commerce Mobile UX from Baymard Institute

Did you know that 63% of users abandon mobile experiences, solely due to preventable usability issues?That’s exactly what Baymard Institute discovered through over 88,000 hours of research testing the world’s leading e-commerce experiences. This year at Spark, they presented their mobile UX findings and solutions for issues that users consistently struggle with.In case you missed it, here are their top 5 opportunities for improving UX!1) The Homepage70% of users like to “scroll and scan” the entire homepage to understand their options before proceeding to a product category. For users who are new to your brand, this phase is particularly important. They’ll try to infer what they can expect to find based on your homepage. If it isn’t representative of your offerings, they may abandon quickly.Actionable tips:Display primary product categories directly on the homepage. Ensure you’ve provided enough diversity to set the correct expectations about what you offer. Think about new visitors an

700
megan
FullStorian
10 months ago

What's on your mind?

Ask the Community
Terms & ConditionsCookie settings