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  • 101 Topics
  • 286 Replies

101 Topics

C
Celia.hegiNew Contributor
asked in General Questions

watched elements - css or text

Hi!I read the article about watched elements, but my question is about CSS or text based watched elements. Does this css or watched element need to have been used in the creation of a watched element?I'm trying to create a funnel with 3 basic steps, the last one is based on the CSS of the watched element, but it doesn't seem to work. It should work? Best Celia

3
lindsay
FullStorian
3 months ago
F
farahnazkhanNew Contributor
asked in General Questions

Exclude some URLS from fullstory.init

I’m using fullstory with my Angular application. I want to exclude some urls during fullstory.init() for example ignoreUrls: [/datadog\.com/]. Is there a way I can do this?

1
T
FullStorian
4 months ago
S
SendTechNew Contributor
asked in General Questions

regarding slow pages

What are the most effective and right ways we could list down our slowest pages across the platform? And how to troubleshoot those?

4
lindsay
FullStorian
5 months ago
S
SharfDXpert
asked in General Questions

Do we have Folder Structure for dashboards?

Do we have creating folders in dashboard module, currently everyone is creating dashboards and it’s becoming hard to find the which is finalized ones. Although we can use filter by Active, Recent, Starred but the stakeholders and randomly searching for the name and checking the once which are not in use/still under development. We have done some changes in the naming convention, but if we would have the folder structure then everything will be lot easier.  

5
megan
FullStorian
5 months ago
S
SurajNew Contributor
asked in General Questions

Can i stop data capture by checking PageRefererUrl?

I want to avoid data capture for certain partners redirecting to our app.Let me know how can i do this.

5
lindsay
FullStorian
5 months ago
M
MamtaNew Contributor
asked in General Questions

Error code name

Can we get Error code names anywhere in Fullstory

2
M
5 months ago
C
chirag26New Contributor
asked in General Questions

How can I remove data capture of particular email domain

I wanted to remove my organization data to be captured 

1
lindsay
FullStorian
5 months ago
P
Patty KNew Contributor
asked in General Questions

cookies durning replat sessions

Is there anyway to review a users cookies durning a replay session? 

1
lindsay
FullStorian
5 months ago
S
ShilpaDX Enthusiast
asked in General Questions

How to install fullstory-asset-uploader Tool in windows for Linux version.

Could anyone please help me how can i install fullstory-asset-uploader which I downloaded as fullstory-asset-uploader-1.0.0-linux-x86-64.tar.gz file for linux version.

3
lindsay
FullStorian
5 months ago
A
AlexNew Contributor
asked in General Questions

How to calculate the average time elapsed between the first session and the purchase session.

Hi! I'm trying to determine the time elapsed between the first visit of my users and the visit of the purchase, as many times users need time to think, evaluate before making a purchase.Thanks!!

1
lindsay
FullStorian
6 months ago
G
GmacNew Contributor
asked in General Questions

Tracking my dropdown menus

We have a pretty key drop down menu on our product page that I want to track. I want to create a heatmap where I see how the clicks are distributed across the dropdown options for sessions where this menu was opened. Any idea how I can configure this?

4
G
6 months ago
S
smallchonkerDX Enthusiast
asked in General Questions

Track child elements with similar classes (not unique)

If I have a parent container (.container), with 4 boxes (.box) - how can I capture the engagements of each box element, without having to create a separate card/segment for each box?The box elements are not clickable and are just text with padding.I’m interested in capturing clicks made on the entire box, not just the text within each box if that makes sense.I see that if I track the parent container, I can break down clicks by text. I assume that doesn’t include clicks on the padding around the text as well?Hope this makes sense, and thank you!

4
lindsay
FullStorian
6 months ago
L
LearnToFlyNew Contributor
asked in General Questions

How to decompress payload of the Fullstory traffic for debugging?

Our team wants to deploy Fullstory to our app for user behavior monitoring. We are tring to use the traffic caputre for faster debugging workflow, but the payload that sends to /rec/bundles are binary. According to the knowledge base, they seem to be the compressed file. Is there any way/tool that we can leverage to decompress the payload?

6
J.R. Rund
FullStorian
7 months ago
S
SgomezNew Contributor
asked in General Questions

How to do Delete an API Defined Event

I’ve been trying to delete API defined events that we no longer used, some were created by developers or employees no longer in the company. The closest I can get is to archive them, but archiving them still shows them as a search result Anyone know how to delete these events, or at the very least prevent them from showing up as an event ?

5
lindsay
FullStorian
7 months ago
R
rcaddenDX Enthusiast
asked in General Questions

Group by destination link?

I have a client who hosts lots of events. For each event, they have a standard “Buy Tickets” button - these buttons all look the same, but have different destinations (not always pages on the site, sometimes they link out to ticket providers like ticketmaster, etc). I know I can create a metric to track people who clicked the text “Buy Tickets” but can I then group those by the destination URL for the button/text they’re clicking?

1
lindsay
FullStorian
7 months ago
P
prunstedlerNew Contributor
asked in General Questions

What is the best way to separate traffic for testing vs production site?

Howdy.  I’m pretty new at FullStory, and we’ve got it deployed on an integration site (where internal devs/QA test and examine new, but not released functionality) and a production site (where our customers interact with our builder-app).What is the best way to provide a division of traffic in order to ensure that it is easy to create dashboard panels that only examine/collate data/analytics from our production site?Is it best to use segments or funnels?  How do I integrate that into a dashboard element?   

2
lindsay
FullStorian
7 months ago
S
stephaniejensenNew Contributor
asked in General Questions

Measuring time to paint specific component

I would like to measure load times for a specific component. Similar to the '1st contentful paint'  or 'largest contentful paint', but I would like to measure the time it takes to paint one component in particular. Is that possible?Thank you!

1
lindsay
FullStorian
7 months ago
R
rcaddenDX Enthusiast
asked in General Questions

How to identify click-scroll, particularly on mobile

Seeing a lot of dead clicks on some sites, and noticing that most of the time, it’s someone clicking and dragging to scroll the page. Happens on both mobile and desktop, but obviously more prominent on mobile sites.Has anyone figured out a reliable method of identifying when this is happening, so it can be named/prevented from flagging as a dead click?

1
lindsay
FullStorian
7 months ago
S
smallchonkerDX Enthusiast
asked in General Questions

Time spent on site - from a specific entry url?

I’m looking to track people who enter a website specifically through the homepage, and get the average amount of time spent on the website as a whole (not just the homepage).What is the best way to go about that?

3
lindsay
FullStorian
7 months ago
R
rdpomDX Enthusiast
asked in General Questions

Session URL decode

Hello, I’m looking to dynamically link to Fullstory session replays. I’m having a hard time understanding all the parameters in the URL. E.g.: https://app.fullstory.com/ui/RYFJ1/session/6679530505342976:(5266110538633216!5231891709808640(9087122381223882026(114326:119914):7090615364074524635(56277:60315):6686149123103872250(78004:86303):8179718857902043302(83996:87958):8095891796234652261(24281:30103):339817377907299333(25701):460996610961765399(15080):4839879681004376180(16097:24234):3061820048520633102(15854:19724):2666871292265889534(20631:24647):4286602104151011894(18594:22113):8663433253039758961(3419:7209)))Can anyone help me understand how I could dyanmicall populate this? 

13
lindsay
FullStorian
7 months ago
R
rdpomDX Enthusiast
asked in General Questions

Searching for full selector

Hello!  I’m looking to search for for something that is found within the Full Selector instead of the Optimized Selector. Is there a way to do this? Looking for [data-row-key="944d0ad7-c990-46da-90a2-7fe230b4711a"], which I find in the Full Selector using Inspect mode. But Fullstory doesn’t seem to let me search for it. Thanks,Raymond

3
lindsay
FullStorian
7 months ago
J
Johan KropffNew Contributor
asked in General Questions

Segments: Can you compare stored variables to dynamic text?

I would like to track users signing in to different accounts within the same session.I have userVars containing the member ID and email which I would like to compare to the login text field when the user is on the login modal. Is it possible to compare a variable to dynamic site content? Alternatively is is possible to store dynamic content and compare it to data entered later.If  there is another/better way to achieve the result I am open to any suggestions. Thanks

1
lindsay
FullStorian
7 months ago
T
tedainsworthNew Contributor
asked in General Questions

Exclude multiple events

I’m trying to build a segments to capture part of a two-step login flow. New customers must complete both steps, returning customers need only complete step 1.I built a segment intended to isolate the returning customers. In the segment, I included events from step 1, but excluded events from step 2 which only new customers would generate.Watching the sessions, new customers are consistently being included in my segment, even though they generate events that I have excluded. Would be grateful for any suggestions as to what is going on.I did wonder - when I exclude multiple events - does FullStory exclude only sessions where all of the excluded events are triggered? Or does it exclude sessions where any one of the excluded events is triggered?TY

3
lindsay
FullStorian
7 months ago
P
PabloNew Contributor
asked in General Questions

Tracking browser's language

Hi! - Anyone knows or can help me on how to track different browser’s language sessions? I am trying to understand, for a funnel we created, the different conversions and usage by language.For a little context, our app does work with several languages according to the browser’s settings.Thanks in advance! Appreciate your help/guidance.  

7
P
8 months ago
P
peter.phuNew Contributor
asked in General Questions

Backgrounded State

What does it mean when a full story recording goes into a background state on the timeline?  Seem likes my video is not captured in full and goes into that state. 

3
lindsay
FullStorian
8 months ago

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