regarding slow pages

  • 7 June 2023
  • 4 replies

What are the most effective and right ways we could list down our slowest pages across the platform? And how to troubleshoot those?

4 replies

Userlevel 5

Hey @SendTech! Thanks so much for your question! 😊

There are a few effective ways of finding a list of the slowest pages across your platform. One quick and easy way would be to navigate to your “Everyone” Segment and scroll down to find the “Slowest Pages Card”, and from there you can click in to watch sessions for slow pages.

You can use Dev Tools (like the Console and Network Tabs) to look for errors, slow asset loads, etc. You can also download the HAR file for further analysis.

Alternatively, you can create metrics that look for First Contentful Paint or Page Load Averages and group them by page, browser, device, etc. to find trends by different dimensions.

A tip for troubleshooting would be to replicate slow page loads on your site if you are able to. That way you can look at the console to see what’s happening. 😊

Please let me know if you have any other questions! 

Userlevel 5

Hey @SendTech! I wanted to follow up with you and let you know that we have a dashboard available with the above information that we could have our team upload to your FullStory if you’re interested! Please let me know, and I can submit that request for you if you’d like. 😊

@lindsay I am currently trying to achieve the same as Sendtech, and wondered if your team could add the dashboard you offer Sendtech to my Fullstory, thanks in advance. 

Userlevel 5

Hey @Daedro93! Thanks for reaching out! 

I have connected with your CSM, Heather about your request and she has requested the dashboard for you. She’ll be connecting with you about this in your upcoming meeting. 😊

Please don’t hesitate to reach out should you have any other questions!