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Unable to see the Alert/Notification option in Advanced plan.

  • 17 January 2023
  • 1 reply
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I am in Advanced plan of FullStory and as per the documentation here (https://help.fullstory.com/hc/en-us/articles/360020828653-Introduction-to-Alerts), I should be able see and configure the Alert in segments but I am still getting the “Upgrade Plan” pop-up when I click on Notification also can not see any Alert icon (bell icon) when creating/updating any segment.

Snapshot:

Can someone help why this is not being shown in Advanced plan.

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Best answer by megan 17 January 2023, 15:20

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Hi @Mranal Dubey Snap One! Hmm, that’s odd. I’m sorry for the trouble. I’m going to open up a Support Ticket for you so our technical team can investigate what’s happening. You’ll hear from them directly via email shortly! 

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