Product Updates

Hey Community! We’ve got our first quarterly release for you, featuring our Summer Product Updates 🌞!This summer, we’ve made it even easier for you to connect with your users in real-time, which is more important than ever.Did you know that 65% of customers leave without providing feedback?In fact, over half (55%) don’t just leave, they never come back.Thankfully, FullStory’s latest round of feature releases turn up the volume on these “quiet critics”.So what’s new!?🌞 Automated metric alerts🌞 Metric insights, in plain language🌞 One-click quantification of an issue🌞 … and more!The idea is: you’re alerted to fluctuations in key metrics, you understand what went wrong immediately, and the impact is quantified so you can triage properly. To learn more, check out the blog posts, “Quiet critics” are speaking volumes about your digital experience. Our latest features help you listen and Enhancing user empathy in real time: Harnessing your data with FullStory's summer release.If you have any questions or comments about our summer releases, please comment below! 

Hey Community! 😄We understand how important it is for you to be aware of Account Management notifications. That’s what we’ve created the Account Notification Center so Admins and Umbrella Managers can gain better visibility into account-related information such as the following:Session limit warnings No seats remaining Credit card charge failure Data capture has paused Any @ mentions in session replayYou can access the Account Notification Center from the bell icon at the top of your FullStory screen.Notifications are categorized into the following tabs:All Unread: All unread account notifications and your triggered alerts (metrics or segments).   Account: All system-generated notifications that FullStory sends about your account. My alerts: Notifications of recently triggered metric or segment alerts. Customers who subscribe to the Advanced and Enterprise plans and have configured triggered notifications on FullStory segments and metrics will find related notifications in their My alerts tab. To learn more about the Account Notification Center and how to adjust settings and preferences, please check out the Knowledge Base article here. Please share any comments or questions you have in the thread below!

Hello Community! We are so excited to announce the release of the highly anticipated Dashboard Filters!🚀 Why are we so excited? We know you regularly invest large sums of time and energy building FullStory objects, refining their definitions, and compiling them into dashboards to get the big picture. But once you’ve built the dashboard, switching segments or adjusting property criteria can be a tedious task! We wanted to make it easier than ever to explore, shift, and refine analysis at the dashboard level.With Dashboard Filters, you can easily apply a property, segment and/or time range to all cards on a given dashboard, without individually altering each one. 😅 Properties: Adding properties to cards will append the new criteria to the card, without affecting any other properties that might already be included in the object definition. Segment: Adding a segment to cards will override the existing criteria of the object.  Time Range: Adding a time range to cards will override the existing criteria of the object. To read more about Dashboard Filters, check out our Knowledge Base article here!We’d love to hear your thoughts or questions about this new feature, so please thread them below!

Hey Community! 😊We know that when watching a session, you may come across an error event that you want to investigate further. We understand this process is an important part of your DX analysis and transitioning from qualitative to quantitative analysis can be a timely endeavour. That’s why we’ve enhanced this experience so with just one click, you can Zoom out on error events in session replay and easily transfer from a qualitative to a quantitative analysis without interrupting your workflow. How to view, explore and save these out-of-the-box error event metrics:From the event stream, click the upward-pointing blue arrow that appears next to the error event you are investigating. A pop-up modal appears with three pre-made metrics that help you immediately discover how often this error has occurred and how many users were affected, all while staying in session replay.Here are the steps on how to view, explore and save these out-of-the-box error event metrics.While viewing a session, locate the error event in the event stream. Explore the event by clicking the blue arrow. Explore the pre-made metrics that appear in the pop-up window. For further and optional analysis, click into any of the pre-made metrics. A new tab will open taking you to the metric definition so you can immediately begin scoping the event further. Save and rename any of the metrics as you see fit.For more information, please check out this Knowledge Base article here! Please thread any questions or comments below! 

Hey Community! 😄We know that the ability to easily understand the number of times a user has taken an action and their retention rate is valuable information in establishing targets for key actions. These targets can then be incentivized as a leading indicator in retention. That’s why we’ve introduced the ability to set thresholds for how many times a user took an action within a given time frame, in Segments and Funnels.The two thresholds that can be represented in FullStory are Occurrence and Within.Occurrence is a threshold set for how many times a user took an action. For example, user clicked text search atleast 5 times.Within is a threshold set for time within which a user took 2+ actions. For example, user clicked text search atleast 5 times within 30 seconds. Within time constraints consists of: [seconds, minutes, hours, days].Occurrence and Within in Segments:Occurrence and Within in Funnels:For more information on how to apply Occurrence and Within thresholds to Funnels, please check out our Knowledge Base article on Creating a Funnel here!Feel free to share any comments or ask any questions in the thread below!  

Hey Community! I am very excited to announce the release of a highly anticipated new feature called Tabbed Browsing! Tabbed Browsing helps you understand the way users open and close tabs as they browse your site. Instead of seeing one page play all the way through, then jumping to the next page, we instead can see a user jump from one tab, to another, and back again. Visualizing behavior across one or multiple tabs can help you better evaluate, analyze, and optimize your users’ digital experience. 😄Getting Started with Tabbed BrowsingOpen a session you’d like to explore and note the tabs at the top of playback. A blue dot indicates the user’s active tab. View inactive tabs by clicking on them. This will automatically pause replay. Click play on the session to resume watching the user's active tab. Optionally, view tabs the user has previously closed using the “Include closed tabs” toggle. When toggled on, you’ll see tabs the user closed during their session in playback. These tabs are not clickable, but they help provide an accurate representation of the user’s tabbed browsing journey.Tabbed Browsing not only allows you to watch an accurate recreation of your end users’ browsing experience, but it also gives you a more intuitive playback experience.You can read more about Tabbed Browsing in our Knowledge Base article here. Please don’t hesitate to share you questions, comments, or excitement by replying to this thread below! 💫

Hey Community! We know you love viewing the Heatmaps feature and want to ensure that creating and managing elements is as efficient as possible. That’s why we’ve enhanced the way you can interact and engage with Click Maps within Heatmaps by creating a “More Actions” menu! This menu allows you to name CSS selectors and edit existing elements without abandoning the Heatmap.How it works:If an element within a click map has not yet been named, it probably should be! Admins or architects can now click Create Element from the menu shown within the element’s card on the right side of the click map. This will open up the Create Element modal. To learn more about naming elements, you can read our Named Elements article. If the element has already been named, you can edit it following the same steps.Similar to Page Insights drawn from Session Replay, this new feature allows you to take action on the spot. It also gives you the ability to watch sessions for users who clicked on a specific element, rather than viewing a long list of sessions for users who met page criteria within the configured Heatmap. We know this has been a requested feature and we hope you enjoy this smoother experience within Heatmaps! To read more about this enhancement, please check out our Knowledge Base article here. Please thread any comments or questions below!  

Hey Community! 😄We’ve got some really exciting news for you, especially for our developer community! FullStory has a brand new Developer Guide! We’ve heard your requests, and revamped our Developer Guide to support our new API version and enhanced usability features.You can now do the following:Experience more thoughtful and friendly API guides and site navigation Search through our documentation View previous, current and future versions of our API features Share hyperlinks to exact spots in the documentationPlease go check out the snazzy new site here, and as always, don’t hesitate to share any comments or questions in the thread below. 💫Thanks and have a wonderful week!

Hey Community!We’ve heard feedback from our users with the Umbrella Management capability that they would like an easier way to manage team members, licences and usage from one place. That’s why we’ve gone ahead and made some updates that will make this a much smoother experience! 😊Umbrella Managers can now manage user permissions by heading to Settings > Umbrella > Users and perform the following: Filter and Sort Multi-select users View last active time stamp Edit user permissions To adjust a user’s permissions, locate them on the Users page and click the vertical ellipsis at the end of the row. From here, you can Edit, Disable on all, or Remove from all. To upgrade an existing user's permissions to Umbrella Manager, navigate to Settings > Umbrella > Users, click Edit at the end of the user row and toggle the Umbrella Manager setting on. You can also invite a brand new user to the Umbrella by clicking Invite user from the top of the Settings > Umbrella > Users page.For more information on managing users, check out this Knowledge Base article here! Please share any comments or questions you may have about this update below! 

Hey Community! 😊We’ve got some exciting news to share about our beloved Journeys feature! We’ve heard your feedback and have made some additions to help you see more granular data, and expand the ways you configure and visualize your Journeys!Group by PropertyYou can now group Custom API Events and Pages by a property for a deeper Journeys analysis. For example, if you have a Product Added event in a journey and you are sending additional data with that API event, you can now split it by the Product Name or Category to see which product users are adding most often.Defined EventsYou can now configure a Journey using Defined Events, allowing you to see more meaningful moments. Defined Events let you assign your own names to user behavior events you track in FullStory. Event Types FilterYou can use the event types dropdown to include or exclude Pages, Events (API Defined or User Defined) and/or Elements (Clicked or Watched) within your visualization. This provides you the ability to include Events (Defined or Custom API), Elements (Clicked or Watched), and Pages into your visualization.You can read more about Journeys and these enhancements in the Knowledge Base article here!As always, please don’t hesitate to share any comments or questions you may have! Have a wonderful weekend! 💫

Hey Community! 🙋🏼A lot of our users rely on Microsoft Teams as their primary internal communication hub, and with that, we want you to be able to share FullStory insights with others in your organization in the most efficient way possible. That’s why we’ve created the Microsoft Teams integration! This integration will allow you to easily share insights about FullStory sessions to a specified Teams channel through a session link. 😅 To enable and set up the integration for all FullStory users to access, an admin or architect will need to do the following:Log in to FullStory. Navigate to Settings > Integrations > Manage. Click the Install button next to Microsoft Teams.After it’s installed, each user can manage their own integration by doing the following:Navigate to Settings > Integrations > Manage. Click the Install button next to Microsoft Teams. A box on the right side will prompt you to authorize Microsoft Teams. Click Authorize and enter your Microsoft Teams workspace domain name on the following screen. Now, FullStory has permission to post to Microsoft Teams and you'll be able to choose a channel where FullStory sessions will be shared. This is also where you’ll enable and disable the integration.Turn on Auto-Send new notes if you want all shared sessions to be sent to Microsoft Teams by default or turn it off to pick and choose which sessions to share. If the Auto-Send new notes toggle is turned off, you can manually send selected sessions through sharing from session replay or sharing from an inside session.For more information on the Microsoft Teams integration such as detailed steps of how to manually send sessions as well as converting access mode please review this Knowledge Base article here. A few of our Community members were part of this beta testing group: @DataSeed99 @lukemt @mo 1 @NileshGupta. If you have any insight for folks using the Microsoft Teams integration for the first time, please share it below! If you’d like to sign up for beta testing opportunities, please subscribe to the Product Lounge! Please share any questions or comments below!

Hey Community! 😄We understand that as FullStory users, you’ve got a considerable task on your hands digging into data, creating metrics and dashboards, and tracking changes in that data. We know this experience can be time consuming, so we’ve lightened your workload by automatically generating insights where there are interesting trends or anomalies in your data through Metric Insights!This new feature will help you quickly identify thought-provoking patterns or concerning changes at a glance.Benefits of Metric Insights:Metric insights reduce the time to value helping you quickly spot less obvious trends Everyone in the organization sees the same insight Metric insights can be shared easily across your organization with a description and data visualizationThree types of Metric Insights:Average Trend Insight Volatility Trend Insight  Average Gap Trend InsightAverage TrendWhen the current average value is compared to a previous average value and there is a significant change, we will detect and report the direction (increase/decrease) of the change along with the percentage or exponential change when comparing the two averages.Volatility TrendThis insight points out the change in standard deviation of the current timeframe compared to the average standard deviation across a previous time frame. This reports the direction (increase/decrease) of the volatility change along with the percentage change when comparing the two averages.Average and Gap TrendThis insight type is only found on trend metrics with grouped properties. With this type, you can see dimensionalized views of your metric over time. The values generated are aggregates over the time period you’ve selected from the metric definition.Viewing Metric InsightsThree primary views for metric insights within FullStory:The Metric Index View The Metric Detail View The Insight Detail PageMetric Index ViewFrom Home, navigate to Metrics. This page provides a list of all active (and archived) Metrics within your FullStory account. Additionally, there is a column labeled Recent Insights. This is the first place you can quickly start to see metric insights in action.The Metric Detail PageTo learn more about an insight, click on the name of the metric. Then on the following page, click the Insight button in the top right corner. The button will indicate the number of insights available on the metric, both recent and older.The Insight Detail PageClicking into any insight on the Metrics page or Metrics detail page will take you to an insight detail page. For more information on Metric Insights, please check out our Knowledge Base article here! Feel free to leave any questions or comments below! 

Hey Community! Building a successful digital product isn’t just about acquiring new customers—you also have to retain your existing users. Measuring retention and improving your products to keep users coming back needs to be an essential part of every digital strategy. And given macro economic conditions, it’s more critical than ever to focus on retaining existing customers.That’s why we’ve created Retention Charting! Retention charting visualizes user engagement by tracking the number of users that return to a specific event after another over time. This feature is currently in Beta for all Enterprise and Advanced users.By running a Retention Analysis, you can:Find the answers to improving retention, without gaps in your data or lack of user context.  Find the answers to increased retention, with fully indexed, searchable data. Optimize your experience to keep users coming back.Configuring a Retention AnalysisAt its core, Retention measures the amount of time between two different user events. To measure this amount of time, you just need to tell FullStory what those events are.Step 1: Choose the Starting EventStep 2: Choose the Returning EventStep 3: Choose your Retention Display Step 4: Select a Segment, Group By, and Time Range (as needed) Interpreting Retention DataThere are two ways to visualize and interpret retention data in FullStory: Retention Curve and Retention Table.Retention CurveRetention Table For more information on events, how to configure a Retention analysis and the value behind it, please check out our Knowledge Base article here! Log in with your FullStory credentials to access the article.Feel free to leave any questions or comments below! 

Hey Community! The holidays are fast approaching, which means you may see an influx of traffic to your website! FullStory plans include a set number of sessions that you’re able to capture within a given cycle, and typically when you’ve reached your contractual session limit, data capture within your account is paused until the start of your next monthly or annual usage cycle.We know it can be tough to predict these traffic spikes, especially around this time of year and having to re-negotiate your contract to keep recording sessions can be frustrating.That’s why we’ve introduced Session Overages- a feature that allows your team to continue to capture sessions after you’ve exceeded your limit.How does it work?Session Overages provide a convenient, temporary way to maintain data completeness if your traffic unexpectedly rises due to seasonality, promotions, or other external factors. These also help in the case that you don’t have sufficient time to adjust your contractual session limit before running out of sessions.Overage charges are applied in increments of 1 session block (100k sessions) at a time, and tracked separately from your accounts contractual session limit. At the end of the session usage cycle, your account will be charged for each block consumed at the current overage rate. FullStory’s dashboards and long-term Product Analytics are more valuable when your data is complete and Session Overages can help keep it that way. 😎 Opt in to Session Overages one time for peace of mind going forward. To read more details about Session Overages and how to opt-in, please read this Knowledge Base article here!Feel free to leave any questions or comments below!  

Hey Community! We know the ability to organize and rearrange cards within FullStory is important to you, and we’ve heard you’ve been looking for a faster, simpler way to achieve this. That’s why we’ve just released the ability to drag and drop Dashboard cards!Simply click and drag them to the order of your preference. 😎For more information on Dashboards and how to rearrange cards, check out our Knowledge Base article here!Feel free to leave any comments or questions below!

Hey Community!You may have heard that Google has updated their search ranking criteria to include Core Web Vitals; a set of specific factors that Google considers important in a webpage’s overall user experience.With this update, it is even more important to know where your page experience benchmarks against this set of metrics to ensure changes to your website are not degrading your SEO. That’s why we’ve developed three new signals in FullStory that are reflective of Core Web Vitals:Largest Contentful Paint (LCP) The time it takes for the largest element to load on your page. First Input Delay (FID) The time from when a user first interacts with a page (ex. clicking a link or button) to the time when the browser is able to respond to the interaction. Cumulative Layout Shift (CLS) A score that measures the amount of movement on a page, relative to the size of the page and the elements within it. Using Core Web Vitals in FullStoryCore Web Vitals are searchable in Segments, visible in the playback event stream, can be tracked in Metrics and added to Dashboard or Home.For more information on how to locate these Core Web Vitals and leverage them in FullStory, please read Tracking Core Web Vitals in FullStory. Feel free to leave any comments or questions below!

Hey Community!We’ve heard lots of feedback from you about how much you love using our Heatmaps feature. It has helped you visualize how users engage with your pages and gather behaviour insights to improve your site and better meet your customers’ needs. We love to see it!We’ve also received feedback from you on how Heatmaps could be easier to access and utilize, which is why we’ve gone ahead and added Heatmaps to the Explore navigation menu and amped up it’s range of usability!Here’s where you’ll be able to find Heatmaps now:Now, you’ll be able to create, edit, duplicate and archive Heatmaps just like you can with any other object in your DX Library. You can also analyze Heatmaps by time period, segment, and device type to understand how users click and scroll through your experience. We’ll even show you elements that are Rage Clicked, Error Clicked, and Dead Clicked, plus related page view and Time on Page metrics! And last but not least, you can easily export your Heatmap to a PDF to share them easily with your IRL team.To read more about the above improvements we’ve made and how you can take advantage of Heatmaps, check out the Introduction to Heatmaps Knowledge Base article.For a more in depth learning experience on how you can best utilize Heatmaps, please check out the new Heatmaps Learn Course here!Feel free to share your comments or ask any questions below!

Hey Community!We love to see the developer landscape introducing new and improved ways of app development like SwiftUI! As it grows in popularity, we want to ensure you are able to utilize this declarative framework within FullStory, which is why we now support mobile apps developed by SwiftUI!Note: Using this feature requires FullStory for Mobile Apps.What’s different in FullStory with SwiftUI?Implementation: If you have apps developed with SwiftUI, you must take a code-first approach to privacy (to unmask/exclude views). You cannot set privacy rules through FullStory the app (FSTA); you must tag it in the code. Session Replay: Session Replay is fully functional and performant out of the box. However, views cannot be selected (or unmasked) + no selectors are surfaced for SwiftUI views unless you are on 1.27 and use SwiftUISelectorVersion for views you’ve manually attributed code-first. Analytics: You can achieve full FullStory for Mobile Apps Analytics capabilities with FS.addClass. Once the selector is unmasked, FullStory is a fully functional tool.For a full explanation of the differences, please check out What’s different in FullStory with SwiftUI?How do I integrate FullStory into a SwiftUI App?Implementation of FullStory with SwiftUI apps is a simple task on the daily to-do list taking you far less than a days work.Here’s what you can expect:Explicitly enable SwiftUI support for your application Directly annotate any attribute you want to query Enable Stable SelectorsFor the detailed steps of this implementation, please read Integrating FullStory into a SwiftUI App.Feel free to share your comments or ask any questions below, or if you’d like to continue the conversation with other Mobile App users, please join our new FullStory for Mobile App Users group here!

Hey Community!We’re always looking for ways to improve your experience with FullStory, including the way you utilize data with other platforms such as Qualtrics. That’s why we’ve created a Session Replay Reporting Widget so you can view FullStory sessions embedded directly on your Qualtrics dashboard!We created this so you can correlate site feedback with qualitative session replays without leaving your workflow within Qualtrics. All relevant information from both platforms will be in one place!For example, let’s say users are leaving low NPS scores through a Qualtrics survey. Now you can watch FullStory sessions to understand their exact user experience with your tool and better understand the root of the low score.  Learn MoreFor steps on how to embed your Session Replay Widget into your Qualtrics dashboard, please head to the Knowledge Base article here!Feel free to share your comments or ask any questions below!

Often user interactions and events happen outside of FullStory’s data capture script’s visibility (i.e., not in the browser or mobile app). For example, customer contact can happen through non-digital channels (e.g., brick-and-mortar, telephone) and relevant events can happen in third-party systems (e.g., email platform, CDP, CRM). With our new Server Side Events API, you can pass this data into FullStory to measure and understand these interactions for a more complete view of your customer experience! What can I do with server side events?Here are a few sample use cases: Create a cohort of customers who opened a marketing email Assign the plan type and business segment as identifiers for customer who recently converted to a paid subscription  Gain an understanding of how many customers visited the website but ultimately completed their transaction in a store Server side events help you analyze the user’s full, omnichannel experience– right within FullStory. Learn MoreOur Server Side Events KB article has all of the details. You can also ask questions or share comments below! 

It’s important that your entire organization trusts and understands the way you structure your FullStory data. To that end, we’ve made it easier for Admins and Architects to quickly label, define, and manage events, properties, pages, and elements in one central location.Data Management in FullStoryHow it worksIn FullStory, go to Settings > Data Management. Here you’ll find streamlined categories for Events, Properties, Pages, Elements, and Indexing. EventsIn the past, FullStory categorized events as either Defined Events or Custom Events based on their source of origin. Now, you can find all Events in one table and filter by source.PropertiesAll page, user, and event properties you set via the API will appear here for you to review, manage, and archive.PagesSee all of your pages in one glance and quickly understand if they were API-defined, user-defined, or learned by the FullStory algorithm. ElementsIn the past, FullStory categorized elements as Named Elements or Watched Elements. Now, Elements are all one-in-the-same. You can still give elements a human, readable name, choose to watch them, and exclude them from frustration signals–you’ll just do so from one central spot.IndexingIf you’re using Element Attributes, you’ll find them all here. Use this table to quickly understand how element attributes appear in search and page analytics.  Learn MoreCheck out our Data Management Knowledge Base article, or reach out in the comments below. 

With our latest update, you can now measure how long users spend on pages in FullStory. Time on Page is a helpful metric for understanding page performance. Perhaps users are spending too much time trying to navigate what should be a simple registration screen, or maybe they’re bouncing away quickly from featured content that’s of little interest. By identifying how long users spend on key pages, you’ll find insights that help you optimize your digital experience. ✨ Special thanks to all of the Beta testers in our community who helped validate this feature! ✨ Get StartedRefine any page search by Time on Page to start looking for insights. This search looks for users who spent more than 10 seconds on the Home page Differentiate between active and inactive time on page for more detailed results. Filter your results by active and inactive time on pageAnd create metrics to measure the minimum, maximum, median, or average time users spend on a page. Metrics let you quantify time on page dataLearn moreDive deeper on our Knowledge Base to learn more about Time on Page!  

The highlight signal identifies sessions where users highlight content on a page. This may be an indication that users are particularly interested in a piece of content, confused by a piece of content, or preparing to take action on a piece of content (for example, perhaps they’re copying and pasting a product name to comparison shop elsewhere). If you’re a FullStory for Mobile Apps customer, you can now search for user highlights that occur in your native mobile application!  Get StartedHighlights for mobile applications will be captured automatically beginning 7/15/22 so long as the FullStory SDK is up to date for you and your users.  Run a search by looking for events where users highlighted content. Set your platform to Mobile Apps to get specific! Search criteria that looks for sessions where users highlighted anything while using a mobile applicationAnd kick it up a notch by creating metrics that show highlight trends or analyses that show the impact of highlights on conversion rates. A card that shows top highlights on product namesA conversion analysis that shows the impact highlighting a product name has on conversionsLearn moreOur Knowledge Base can help you learn more about this signal and the many others available in FullStory!

If you’re a FullStory for Mobile Apps customer, we have great news! Network Capture for FullStory Mobile Apps is now available. This allows you to identify common network errors for mobile apps and analyze them using segments, funnels, metrics and more.  Get startedFirst things first, enable Network Capture for Mobile in FullStory under Settings > Data Capture and Privacy > Mobile Data Capture. Once enabled, all sessions captured on Version 1.27 or above of the FullStory SDK will include network data.  How it worksWhile watching a session, open up Dev Tools and click the Network tab to view Network Errors. The Dev Tools Network tab surfaces network errors during playbackOr, use the “Network error URL” event when building segments, metrics, or funnels to analyze data by status or request method. An advanced network error search Learn moreOur Network Capture Knowledge Base article walks you through all the details you need! 

Today, we’re releasing a reimagined home experience in FullStory. Home is designed to speed up your workflows, provide easy access to FullStory’s full suite of tools, and give you a personal workspace for your own DX exploration. Think of Home as your digital intelligence HQ. You can quickly access the metrics you care about most, all in your personal Home experience. The new Home experienceNote: The new Home experience is rolling out to all users over the next week. If you don’t see it yet, you will very soon! How it worksWhen you first log in, you’ll land on the Home page right away. Home includes: The Omnisearch you know and love  Quick actions that swiftly create new analyses with a single click  A drag-and-drop workspace, pre-populated with insightful visualizations and ready to be customized with your own  You’ll also see a new navigation experience that makes exploring FullStory simple and easy. The collapsible sidebar unlocks an edge-to-edge view of your workspace, and the sidebar’s persistent, searchable Library provides easy access to all of your objects.As you explore, you’ll notice that Omnisearch is now everywhere. We’ve infused Omnisearch into every field possible across the app so you can quickly find exactly what you’re looking for while building metrics, funnels, segments, and more.  Learn moreWe know this is a big change, and we’ve only scratched the surface in this post. For more detailed information on the ins-and-outs, check out the FullStory Home Resource Hub. Consider this your go-to spot for all things Home, including Knowledge Base articles, training videos, and interactive learning courses. And of course, the community is here for you too! Comment here or start a new topic with any questions and we’ll be here to help.