Ready to take your FullStory usage to the next level? FullStory Success Manager
1) Search, Segments and Session Replay
Learn about the power and simplicity of using Segments with Search and Session Replay.
🚀 Familiarize yourself with the filters available.
🧑🚀 Create segments for groups of users you care about.
🛰️ Find a point of frustration and watch the session to gain insight and empathy.
Set up metrics to track specific and vital interactions that are meaningful to your business.
🧐 Start simple. Find a point of frustration or an action you’re curious about.
🌌 Turn a star into a universe. Change the metric’s count or format to explore your data through a different lens.
📚 Build a library you and your business will want to keep coming back to.
Resources: Introduction to Metrics
Monitor progress, track adoption, prove wins, prioritize work, and identify opportunities with dashboards.
🔍 Think about clarity and consistency for yourself and others when naming your dashboard.
📈 Use existing metrics and see how much you can get from just one question.
🛰️ Use Text Cards to add notes, share insights, and log updates on your dashboard.
We love to hear about your discoveries and where you’ve found value! I invite you to leave a comment below with something interesting you found. Perhaps it’s something you didn’t know about before and the impact that new discovery will have or, share a top tip you use day to day in FullStory that you think others should know about!